Companion care
Company, conversation, meals, light housekeeping, errands and rides — the everyday help that keeps someone comfortable and connected at home.
Private-pay home care
Care that feels like it belongs in the house.
Skilled, experienced caregivers at the most competitive hourly rate you'll find — backed by a team that actually picks up the phone. Serving families across Massachusetts, Missouri, Alabama and Mississippi.
No insurance paperwork. No long-term contract to get started.
4 states · 7 days a week
- Competitive hourly rates, quoted plainly
- Experienced, vetted caregivers
- A real person answers your call
- Care from a few hours to around the clock
Our mission
We care for your loved ones the way you would.
That means skilled, experienced caregivers, an hourly rate a family can actually sustain, and an agency that answers the phone — so the people you love can stay in the home they love, safely and with their dignity intact.
What we do
Help that fits the day your family is actually having.
Some families need a few hours of company and a ride to an appointment. Others need someone in the house overnight. We build the schedule around the person, not the other way around.
Personal care
Hands-on help with bathing, dressing, grooming, mobility and getting safely in and out of bed, given with patience and dignity.
Live-in & 24-hour care
Someone in the house through the night and around the clock, so nobody in the family is on call at 3 a.m. anymore.
Memory care support
Steady routines and calm, familiar company for clients living with Alzheimer's or another form of dementia.
Respite for family
Cover for the daughter, son or spouse who has been doing it all. A weekend, a week, or one afternoon a month.
Recovery at home
Extra support in the weeks after a hospital stay, a fall or surgery, when the house suddenly feels harder to manage.
Why families choose Haven
Three things we're not willing to be average at.
Rate
The most competitive hourly rate
Private pay should not mean paying a premium for the agency's overhead. We keep our rates as low as anyone in our markets and we tell you the number on the first call — no packages you have to decode.
Service
Customer service you can reach
One number, answered by someone who knows your case. Schedule changes, a caregiver swap, a question at the weekend — you get a person, not a ticket.
Caregivers
Skilled, experienced caregivers
We place caregivers who have done this work for years and are vetted before they ever walk into a client's home — then we match them to the client, not just to the shift.
How it works
Four steps, and the first one takes ten minutes.
Step one
Call or email us
Tell us what's going on. We'll ask a few questions and give you a straight answer on rates and availability.
Step two
Free care assessment
We sit down with you — in the home where the care will happen — and work out what help is actually needed and when.
Step three
We match a caregiver
We choose someone whose experience and temperament fit the client, and we introduce them before the first shift.
Step four
Care starts
Then we stay in touch. If something isn't working, tell us and we'll fix it — including finding a different caregiver.
Where we serve
Four states, one phone number.
Our office is at Riverside Center in Newton, just outside Boston, and we place caregivers across all four states. Coverage varies by town, so the fastest way to know is to call — and if we can't reach you, we'll say so plainly rather than waste your time.
Massachusetts
Head office in Newton, Greater Boston
Missouri
Statewide inquiries welcome
Alabama
Statewide inquiries welcome
Mississippi
Statewide inquiries welcome
Questions
The things families ask us first.
What does "private pay" mean?
It means you pay us directly for the hours of care you use, rather than going through an insurer. There's no claim to file, no approval to wait for, and no one outside your family deciding how many hours you're allowed. You choose the schedule and you can change it.
How much does it cost?
Rates depend on the state, the type of care and how many hours a week you need — so we quote it on the call rather than hiding it behind a form. What we can tell you up front is that we hold our hourly rate as low as anyone in the markets we serve.
How quickly can care start?
Often within a few days of the assessment, and sometimes faster when the need is urgent. Call us with your situation and we'll tell you honestly what we can do and when.
Is there a minimum number of hours?
Minimums depend on the state and the type of care. Ask us on the first call and we'll give you the specifics for your area — no surprises later.
What if the caregiver isn't the right fit?
Tell us. Fit matters more than almost anything else in this work, and we would far rather rematch you than have someone in the house who isn't right for your family.
Do you work with long-term care insurance?
We're a private-pay agency, so you pay us directly. If you hold a long-term care policy that reimburses for home care, call us and we'll talk through how our invoices work with it.
Can care change as needs change?
Yes — that's the point of hiring privately. Add hours after a hospital stay, drop back when things settle, move from companion care to personal care. Call us and we'll adjust the schedule.
Get started
Tell us what your family needs.
A ten-minute call is usually enough for us to tell you what care would look like and what it would cost.